Human resources management-system requirements · Edition 1 · June 2026

ISO-30201:HRSMHuman resources management systems — Requirements

Standards define expectations. HRSM delivers implementation. Human Resources Service Management transforms management-system principles into practical workforce governance, measurable HR services, organizational accountability, and continual improvement.

InclusionScore / WSMI certification framework HRSM

Professional implementation handbookISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.ISO-30201:HRSMBuy the HRSM Handbook — $100 ↗

ISO-30201:HRSM · Human Resources Service Management

Standards define expectations.
HRSM delivers implementation.

Human Resources Service Management transforms management-system principles into practical workforce governance, measurable HR services, organizational accountability, and continual improvement.

Build workforce resilience, inclusion and measurable performance through a service architecture you can put to work.

3 functional categories · 18 management domains · 369 assessment elements

Learn HRSM

Start with a focused introduction.

HRSM Certificate of Participation
2 hours · Instructor-led · English

Explore the framework, service-management foundations and responsibilities for human work. A participation certificate is distinct from the HR-MSP designation.

Registration open · $200 USD per participant. Live sessions scheduled after registration.

Enroll Now — $200 ↗

Implement HRSM

ISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.

Keep implementation within reach.

Professional Handbook
English digital edition · $100 USD

Governance, workforce lifecycle management and HR service enablement, supported by practical evidence and improvement methods.

Buy the HRSM Handbook — $100 ↗Buy HRSM Paperback on Amazon

Español — Próximamente
Français — Bientôt disponible
Paperback — Pricing and availability on Amazon

Advance with HRSM

Build the professional practice.

Foundations in HRSM
12 hours · Instructor-led · English

Develop HR service architecture, evidence management, governance and continual improvement. A pathway toward HR-MSP, subject to approved assessment and credential requirements.

Registration open · $1,500 USD per participant. Live sessions scheduled after registration. Professional designation requires separate review.

Enroll Now — $1,500 ↗

01 / About the standard

What this publication establishes.

ISO 30201 specifies requirements for a human resources management system. It gives organizations a framework for integrating HR management into governance, managing workforce services consistently, evaluating performance, and improving the system over time.

The standard can be applied across sectors and organization sizes. WSMI's HRSM certification framework maps the management system to concrete services such as recruitment, onboarding, development, performance, mobility, and employment transition.

HRSM names the InclusionScore / WSMI certification framework; ISO 30201:2026 names the ISO publication.

Scope and boundary

ISO 30201 sets requirements; the organization chooses its objectives and strategy. WSMI implementation support and readiness review do not themselves constitute independent certification or an ISO endorsement.

Read about the standard ↗Why InclusionScore? ↗

02 / Life cycle

Two distinct journeys.

ISO publication life cycle

This records how ISO develops and maintains a publication. It is not an organizational maturity scale.

  1. 10Proposal
  2. 20Committee
  3. 30Enquiry
  4. 40Approval
  5. 50Publication
  6. 60Review

Official stage: Published; stage 60.60. Standards context and reference information ↗

WSMI implementation journey

These are the practical stages an organization may follow. Readiness and a completed certification decision are separate.

  1. 01Discover
  2. 02Diagnose
  3. 03Implement
  4. 04Measure
  5. 05Review
  6. 06Certification readiness
  7. 07Continual improvement

03 / Sustainable Development Goals

Areas of contribution.

ISO identifies these UN Sustainable Development Goals in the official record for this standard. The numbered labels below are a text presentation, not official UN marks.

3Good Health and Well-being
4Quality Education
5Gender Equality
8Decent Work and Economic Growth
9Industry, Innovation and Infrastructure
10Reduced Inequalities

For professionals / HR-MSP

HR-MSP — Human Resource Management Service Professional

HR-MSP is the professional designation available after the approved Foundations in HRSM certification requirements are fulfilled. Attendance alone does not award the designation.

Explore training ↗Why InclusionScore? ↗

For organizations

Diagnostic to readiness.

Define scope, gather evidence, examine maturity or system conformance, prioritize implementation, and prepare for appropriate independent review.

Explore diagnostics ↗

Certification authority

Standards set the reference. InclusionScore delivers the pathway.

ISO develops and publishes international standards. ISO does not certify individuals or organizations. InclusionScore provides professional certification, organizational assessment, and certification services based on international HR and DEI standards.

Learn how certification works ↗

The WSMI architecture

Separate standards. Connected practice.

ISO 30415 provides inclusion governance that can guide the application of ISO 30201 to human work. InclusionScore operationalizes these disciplines by treating consequential organizational interactions as measurable services.

OwnerActor & recipientInputs & outputsControlsEvidenceMeasuresOutcomes

This integration is WSMI service-management methodology. Neither ISO standard formally requires the other.

Professional pathways remain distinct: DISM leads toward the DIP designation; HRSM leads toward the HR-MSP designation. Each designation remains subject to its own approved certification requirements.

Explore the DISM program ↗

HRSM / ISO 30201 · International DEI & HR Standards

ISO-30201:HRSM
Human Resources Service Management

Explore the second-edition DISM textbook in English, Spanish and French, alongside the ISO-30201:HRSM publication family. These companion publications support distinct inclusion and HR service-management frameworks.

ISO-30201:HRSM Human Resources Service Management Professional Certification Handbook — green cover.

International DEI & HR Standards · ISO-30201:HRSM

ISO-30201:HRSM — Human Resources Service Management

HR Management System Professional Certification Handbook

ISO establishes the standard. HRSM puts it to work.

English available now · Español próximamente · Français bientôt disponible

Standards define expectations. HRSM delivers implementation. Our Human Resources Service Management framework transforms management-system principles into measurable workforce practices, professional capabilities, and organizational accountability.

Build workforce resilience, inclusion and accountability through practical HR service management. The proprietary HRSM implementation framework connects management-system principles to measurable workforce practices across 3 functional categories, 18 domains and 369 assessment elements, supporting continuous improvement.

James Felton Keith · Keith Institute

For: HR professionals, organizational leaders, consultants, auditors, and certification learners.

English · Available Now

ISO-30201:HRSM — Human Resources Service Management

HR Management System Professional Certification Handbook

Español · Próximamente

ISO-30201:HRSM — Gestión de Servicios de Recursos Humanos

Manual de Certificación Profesional en Sistemas de Gestión de Recursos Humanos

Manuscrito y edición digital en preparación.

Nuestro enfoque HRSM

Las normas establecen expectativas. HRSM hace posible su implementación. Nuestro marco de Gestión de Servicios de Recursos Humanos transforma los principios de los sistemas de gestión en prácticas laborales medibles, capacidades profesionales y responsabilidad organizacional.

Français · Bientôt disponible

ISO-30201:HRSM — Gestion des services de ressources humaines

Manuel de certification professionnelle en systèmes de management des ressources humaines

Manuscrit et édition numérique en préparation.

Notre approche HRSM

Les normes définissent les attentes. HRSM assure leur mise en œuvre. Notre cadre de gestion des services de ressources humaines transforme les principes des systèmes de management en pratiques mesurables, en compétences professionnelles et en responsabilité organisationnelle.

Digital edition · $100 USD
Paperback — Pricing and availability on Amazon

ISO-30415 Diversity & Inclusion Service Management — English, second edition cover

English · Second edition · ISO 30415

ISO-30415 Diversity & Inclusion Service Management

DEI Auditor Training, Certification, and Maturity Assessment

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For: Inclusion and HR practitioners, auditors, consultants and organizational leaders.

Digital edition · $100 USD
Paperback · Amazon pricing and availability

ISO-30415 Gestión de Servicios de Diversidad e Inclusión Corporativa — Español, second edition cover

Español · Second edition · ISO 30415

ISO-30415 Gestión de Servicios de Diversidad e Inclusión Corporativa

Formación de auditores DEI, certificación y diagnóstico de madurez

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For: Inclusion and HR practitioners, auditors, consultants and organizational leaders.

Digital edition · $100 USD
Paperback · Amazon pricing and availability

ISO-30415 Gestion des Services de Diversité et d’Inclusion — Français, second edition cover

Français · Second edition · ISO 30415

ISO-30415 Gestion des Services de Diversité et d’Inclusion

Formation des auditeurs DEI, certification et évaluation de la maturité

A practical reference for inclusion governance, DEI auditing, organizational evidence and maturity assessment.

For: Inclusion and HR practitioners, auditors, consultants and organizational leaders.

Digital edition · $100 USD
Paperback · Amazon pricing and availability

Proprietary teaching resources informed by ISO guidance. These books do not replace official standards or imply ISO endorsement. Amazon controls print pricing and availability.